Rogue Pony

TERMS OF SERVICE For full Terms of Service please refer to our website www.roguepony.co.nz Pickup - Please be on time for your pickup. If you are late and we are able to wait we reserve the right to alter the tour itinerary / destinations / routes to suit. Trip times - May vary due to traffic weather or you generally having a great time. Please allow extra time at the end of your trip for us arriving back late. If you have a specific appointment that you need to be back for let us know and we will do our very best but we cannot accept any liability if we are unable to do so. Vehicles - Each Jeep can take 4 passengers with three across the back seat so it can get friendly. The Mustang can take 3 passengers with two in the back. The colour of your vehicle may vary depending upon availability. While there may be some room for you to bring personal effects and small items of luggage with you we cannot guarantee that and recommend that you leave all luggage and unnecessary personal items in a safe place. For your enjoyment please be aware these trips are in convertible vehicles your hair may fly around. The Jeeps are taller than your average vehicle and some climbing is required and a reasonable level of strength is advisable. Entering and exiting may get a little undignified but it is manageable for most people. Sun protection clothing and/or sunscreen is recommended. We do traverse dusty gravel roads so you may get a little dirty brushing up against the jeeps while getting in or out we recommend you don't wear your Sunday best. We do regularly clean our vehicles but we cannot accept any liability for marked or stained clothing suffered during a tour. Your responsibilities- you will be responsible for yourself your property and any dependents or guests that you bring with you as part of your booking. If you leave something behind please let us know as soon as possible and we will try our best to find it for you but we cannot accept liability for lost property. Rogue Pony accepts no responsibility for any damage or loss of passenger property during the duration of the tour. Environmental - If your tour has a stop in one of the kauri forests we follow the Department of Conservation guidelines and you will be required to clean and treat all footwear to help prevent contamination of the forests with kauri die-back. Young Passengers (ages 0 - 15 inclusive) All children in Jeeps must be accompanied by at least one adult older than 18 years. In Jeeps all children must use the standard adult seatbelts provided. This is the responsibility of an adult passenger. Each Jeep has two half booster car seats suitable for children 15kg to 36kg to help with seat belt fitment. If you have children smaller than this you will need to provide suitable and legally compliant car seats for them in order for the ride to proceed. Mustang rides for younger passengers require the permission of an adult who is present during the ride. All passenger must be able to safely and legally use an adult seat belt. Cancellations by person booking More than 24 hours before trip start will be issued with a transferable Gift Certificate to the value of the booked trip. Less than 24 hours before trip start are not eligible for any refund.