Akaroa French Connection

Payment Terms Payment terms operate on a Non Refundable booking system and are divided into the following fare types: Adult Child Student and Senior. Amendment Terms Passengers may amend bookings prior to travel. An amendment is a change in travel date stop or service. The amount of refund is determined by the fare type purchased and the time prior to departure that the amendment is made. To qualify as an amendment the new journey must be ticketed on the same day that the original journey is cancelled and any additional fares must be paid in full at that time. Non Refundable Up to two hours prior to departure: A fare can be credited towards an alternative service. If the alternative service is more expensive the additional fare charge will apply. If it is less expensive no refund can be claimed. Within two hours of departure no amendments are allowed Cancellation Terms Up to two hours prior to departure: A fare can be credited towards an alternative service. If the alternative service is more expensive the additional fare charge will apply. If it is less expensive no refund can be claimed. Within two hours of departure no amendments are allowed. If events out of our control such as road closures or adverse weather conditions force the cancellation of your service we will transfer your booking to the next available service on a free of charge basis. We are unable to provide refunds for service cancellations that are out of our control. This policy applies to all fare types.